Starting and running an online business can be a challenging endeavor.
With Shopify, people can develop, grow, and manage their businesses with helpful tools and reliable support.
When a Shopify user wants to communicate with a customer or potential customer,Real-time chat applicationcan have such an impact.
What Makes a Great Live Chat App (and Features to Look for)
With live chat apps, Shopify business whatsapp blasting owners can discuss products and services with customers in real time.
Customers can get the answers they want quickly, and in turn, businesses are more likely to make a sale. Therefore, choosing an attractive live chat app can be a very important decision.
A great live chat application has several attributes:
- The app should be able to create canned responses. By pre-writing answers to common questions or concerns, businesses can save valuable time.
- It should be able to create customer tickets. A proper customer ticketing system will allow customers to communicate with the business 24/7. Alerts of customer concerns or issues will be sent immediately to the business operator.
- Visitor tracking will allow business owners to see which pages potential customers viewed. This can provide a clearer understanding of customer questions or concerns.
- Some type of analytics must be included. Analytics can show business owners which sales are impacted by the live chat application.
The Best Live Chat Apps for Shopify
1. Chat Room
In the competitive e-commerce environment, customer engagement can play an important role. andChatwell, you not only get a live chat application, you get a powerful tool to connect, convert, and create lasting customer relationships.
Benefits of using Chatway for live chat on Shopify:
- Seamless Integration: Chatway integrates seamlessly with your Shopify store, ensuring a hassle-free setup process. No complex coding or technical expertise history and development of wifi required – you can have live chat up and running in minutes.
- Customizable chat widget: Customize the Chatway chat widget to match your store’s branding and design. Create a consistent and visually appealing experience for your visitors and reinforce your brand image.
- Free to Use: One of the most attractive aspects of Chatway is that it is completely free to use. You don’t have to pay any extra money to use all these amazing features.
2.Shopify’s Chat
Chaty provides a live chat experience and a personalized experience for every customer. With this app, businesses can communicate with their customers through messaging apps like Messenger, WhatsApp, Telegram, Syke, Viber, and more
More than 150,000 businesses around the world trust the Chaty live chat app. Chaty’s creator, Premio, is an experienced solution maker. It not only developed the WordPress chat plugin system, but also created the previous Shopify compatible app with great success.
The Chaty plugin is fast and extremely accurate while being easy to navigate. With Chaty, businesses can get 3x more leads than tg data with traditional contact methods.
Pricing
The chat app offers four plans: Free, Basic, Pro, and Growth. Yes, Chaty has a free website chat option!
The Free plan allows communicating with up to 500 visitors per month, the Basic plan allows businesses to communicate with up to 10 potential customers per month, the Professional plan will allow businesses to communicate with up to 50 potential customers per month, and finally, the Growth plan provides services for up to 1.5 million customers per month.